Q: Why do we use MINERAL rock wool and not ceramic fibre blanket insulation in our BRICK wood-fired ovens?
Q: Why do we have the EXCLUSIVITY of manufacturing INSULATED brick ovens with rock wool and ceramic fibre blanket?
Q: Why is ceramic blanket insulation used in our MAXIMUS wood-fired oven range?
Q: Why does our MAXIMUS wood-fired oven have a refractory stone and not a stainless-steel facade? Is the facade built safe?
Q: Why is the MAXIMUS thermometer not fixed with a screw, glue or anything else?
Q: Why use a wood-fired oven?
Q: How do I move / install my brick oven? (photos and a video)
Q: What is the best wood to use for my bread oven?
Q: Why does the temperature of the ovens sometimes drop suddenly?
Q: How do I assemble my wood-fired oven trolley (stand)?
Q: How do I make the first fires on my BRICK wood-fired oven?
Q: How do I repair cracks on my oven?
Q: Can you make a custom barbecue?
Q: What payment methods are available?
Q: Is the payment secure?
Q: What are the shipping costs and times?
Q: How are the deliveries made?
Q: What if the product arrives damaged?
Q: Can we request a refund? Has an item repaired or replaced?
Q: How can I access my personal data?
Q: How do I contact Customer Service?